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Return Policy

RETURNS QUESTIONS

We offer FREE returns on all orders!

Any brand new product can be returned for a full refund within 60 days of delivery. We offer free and easy returns for all domestic and international orders for items placed on xeroly.co. Expedited shipping charges are non-refundable. At the moment, exchanges are not available.

START YOUR FREE RETURN

To start your return, please locate your order number. Once you have printed your return label, attach the label to your return package. If possible, use the same shipping materials that your order came in. Remove any previous labels and securely tape the new shipping label onto your package. Drop off your package at any facility designated by the carrier on your label

A few things to remember:

  • Please make sure you are only returning item/s that your return label has listed. Any additional item/s may not be processed properly if there is no return requested for it.
  • Please choose the appropriate reason for return from the dropdown, this ensures that your return is processed accordingly.
  • Please allow up to 10 business days from the day the item is delivered in our warehouse to be processed.
  • Refunds will be returned to the same form of payment.